Terms of service

Terms of Service

Effective Date: June 12, 2026

Thank you for visiting Silk Maison Beauty. These Terms of Service explain the rules that apply when you access our website, browse our products, or place an order through our online store.

By using our website or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website.

1. Business Information

This online store is operated by Silk Maison Beauty.

Business Address:
113 Lanee Ln
Poplar Bluff, MO 63901
United States

Email: [contact@silkmaison.store](mailto:contact@silkmaison.store)
Phone: +1 813-608-2190

2. Use of Our Store

You may use our website only for lawful shopping and browsing purposes. You agree not to use our website in a way that could damage, interrupt, overload, or interfere with our store, systems, or services.

We reserve the right to refuse service, cancel orders, or restrict access if we believe a customer has violated these Terms or engaged in suspicious, abusive, or fraudulent activity.

3. Product Information

We do our best to provide clear and accurate product descriptions, images, prices, colors, and availability. However, we do not guarantee that all information on our website is always complete, current, or error-free.

Product packaging, color, size, or appearance may vary slightly due to screen settings, photography, supplier updates, or product changes.

Silk Maison Beauty may update, limit, remove, or discontinue products at any time without prior notice.

4. Orders and Order Review

When placing an order, you agree to provide accurate billing, shipping, email, and contact information.

We may refuse, cancel, or limit any order for reasons including:

* Product unavailability
* Incorrect or incomplete customer information
* Pricing or product listing errors
* Payment issues
* Suspected fraud or unauthorized activity
* Abuse of discounts, returns, refunds, or chargebacks
* Violation of these Terms

If your order is canceled after payment has been processed, we will issue a refund to the original payment method when applicable.

5. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and product availability may change at any time without notice.

Payments are processed through secure third-party payment providers. Silk Maison Beauty does not store your full credit card or payment card information on our website.

6. Shipping and Delivery

Shipping options, shipping costs, and estimated delivery times are provided in our Shipping Policy.

Delivery estimates are not guaranteed. Delays may occur due to shipping carriers, holidays, weather, incorrect shipping addresses, high order volume, or other circumstances outside our control.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Return and Refund Policy.

Please review that policy before placing an order. We may refuse return or refund requests that do not meet our stated requirements.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you agree that your information may be collected, used, and protected as described in that policy.

9. Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, Shopify apps, analytics tools, advertising tools, or external links.

We are not responsible for the content, security, privacy practices, terms, or actions of any third-party service. Your use of third-party services may be subject to that provider’s own terms and policies.

10. Prohibited Activities

You agree not to use our website or services to:

* Violate any law or regulation
* Commit fraud or payment abuse
* Provide false, inaccurate, or misleading information
* Upload viruses, malware, or harmful code
* Attempt unauthorized access to our systems or customer data
* Interfere with website security, operation, or performance
* Copy, scrape, resell, or misuse our website content
* Abuse promotions, discounts, returns, refunds, or chargebacks
* Violate the rights of Silk Maison Beauty or any third party

11. Intellectual Property

All content on this website, including text, images, product displays, graphics, logos, design elements, and layout, belongs to Silk Maison Beauty or its content providers.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our written permission.

12. Website Disclaimer

Our website, products, and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be available, secure, uninterrupted, accurate, or free from errors. To the fullest extent permitted by law, we disclaim warranties not expressly stated in these Terms.

13. Limitation of Liability

To the fullest extent allowed by law, Silk Maison Beauty will not be responsible for indirect, incidental, special, punitive, or consequential damages related to your use of our website, products, or services.

This includes damages related to website errors, order delays, product use, third-party services, payment processing, or loss of data.

14. Customer Responsibility

You are responsible for reviewing your order information before submitting payment, including product selection, quantity, shipping address, billing details, and contact information.

Silk Maison Beauty is not responsible for delivery issues, delays, or losses caused by incorrect or incomplete information provided by the customer.

15. Indemnification

You agree to hold Silk Maison Beauty harmless from any claims, losses, damages, liabilities, or expenses arising from your misuse of our website, violation of these Terms, violation of law, or infringement of third-party rights.

16. Governing Law

These Terms are governed by the laws of the State of Missouri, United States, unless otherwise required by applicable law.

17. Changes to These Terms

We may update these Terms of Service at any time. Any updates will be posted on this page with a revised effective date.

Your continued use of our website after updates are posted means you accept the updated Terms.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Silk Maison Beauty
113 Lanee Ln
Poplar Bluff, MO 63901
United States

Email: [contact@silkmaison.store](mailto:contact@silkmaison.store)
Phone: +1 813-608-2190